Pet Heven Privacy Notice

This Privacy Notice for Pet heven explains how and why we collect, store, use, and share your information when you use our services , such as visiting our website, using our applications, or engaging with us through sales, marketing, or events.

If you have any questions or concerns, please contact us at info@exoticpetheven.com.

SUMMARY OF KEY POINTS

We collect personal information you provide directly to us (like your name and contact details ) and information automatically collected when you use our Services. We may also gather limited data from public databases and marketing partners.

We process your information to:

• Provide, improve, and administer our Services.
• Facilitate account creation, authentication, and order fulfillment.
• Respond to inquiries and offer support.
• Send administrative, marketing, and promotional communications (you can opt out).
• Protect our Services from fraud and ensure security.
• Understand usage trends and effectiveness of campaigns.

We use organizational and technical measures to protect your personal information. Our transmission or storage is entirely secured. We strive to protect your data effectively.

WHAT INFORMATION DO WE COLLECT?

Information You Disclose to Us:

We collect personal information you voluntarily provide, such as when you register for our Services, express interest in our products, or contact us. This includes:

• Personal contact information (name, address, email, phone number) for logging in and shipping.

Information Automatically Collected:

We automatically collect certain information when you visit or use our Services. This generally does not reveal your specific identity but may include:

• Log and Usage Data: IP address, device information, browser type, usage details, pages viewed, and error reports.
• Location Data: General location data, which can be opted out of via device settings.
• Cookies and Tracking Technologies: We use cookies and similar technologies to gather information about security, preferences, analytics, and advertising.

Information Collected from Other Sources:

We may receive limited data from public databases, marketing partners, and social media platforms to enhance our marketing efforts and records.

HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for various reasons, including:

• Managing user accounts.
• Delivering services and fulfilling orders.
• Providing customer support.
• Sending important administrative information.
• Personalizing content and advertising.
• Protecting our Services from abuse.

We only process your personal information when we have a valid legal reason to do so, such as with your consent, to fulfill contractual obligations, comply with laws, or pursue our legitimate business interests.

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your data with:

• Consultants, and Third-Party Service Providers:These include payment processors (like Stripe), cloud computing services, data analytics providers, and marketing partners who perform services on our behalf.
• Legal Obligations: When required by law, court order, or government requests.

HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement reasonable technical and organizational security measures to protect your personal information. Our electronic transmission or storage is 100% secure. While we strive for protection.

DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from or market to children under 18 years of age. If we learn that such data has been collected, we will promptly delete it.

WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your country or state of residence (e.g., US states, EEA, UK, Switzerland, Canada), you may have rights allowing you greater access to and control over your personal information. These may include the right to:

• Request access to your personal information.
• Correct inaccuracies.
• Delete your personal information.
• Object to or restrict the processing of your data.
• Request data portability.
• Withdraw your consent at any time.

To exercise these rights, please contact us at info@exoticpetheven.com.

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this privacy notice, you may contact our Data Protection Officer (DPO) by:

• Email: info@exoticpetheven.com
• Phone: +1 (314) 649 4713
• Post:
  Pet heven
  2441 W 70th Cir
  Anchorage, Alaska
  USA